TeX Live Manager Error

[Siep Kroonenberg]

On Mon, Feb 14, 2022 at 03:51:04PM +0000, Yijie ZHAO wrote:
> Dear TeX Live team,
> 
> Greetings! I am new to LaTeX and am thrilled to use TeX Live. But I encountered a problem the first time I try to open LeX Live Manager, which gives me the following error:
> 
> [cid:88aa5f6a-f905-43b4-befe-71a40482bb79]
> 
> I googled this, and updated all my packages (including tlmgr itself) by tlmgr command line tool, but the problem still exists:
> 
> [cid:215c8ebe-cc7d-4f55-8244-16be5c6c5b1e]
> 
> I also tried to execute the command "tlmgr print-platform" in the error message, but did not get any error:
> 
> [cid:b54e3d97-3261-4b31-8711-5e037fff1db2]
> 
> And my environment is:
> OS: Windows 10 21H2
> TeX Live: 2021
> 
> Do you have any suggestions? Looking forward to your reply!

No idea. I cannot reproduce it. A couple of questions:

- How did you invoke tlshell?
- Does your organization impose any restrictions on what you can and
  cannot do on your system?

-- 
Siep Kroonenberg